Are you looking for an opportunity to transform how businesses operate in an AI-first world? If so, we’ve got the job for you! The Business and Industry Copilot (BIC) group is at the forefront of this transformation, delivering intelligent, agent-powered solutions across Microsoft Dynamics 365, Power Platform, and Microsoft Copilot Studio. Our portfolio includes mission-critical services that power some of the world’s largest enterprises. The Agent 365 Foundation Team builds and operates the foundational services and platforms that enable AI workloads and automate business processes at global scale. Built on Azure, our infrastructure supports secure, scalable, and resilient experiences across the Microsoft ecosystem. This is a unique opportunity to work on cutting-edge AI infrastructure that redefines how business applications are designed and delivered.

We are looking to hire a Senior Software Engineer with an AI and Data Science background to join our team and help deliver seamless, high-quality, and reliable services, and infrastructure that power mission-critical business applications including AI workloads. As part of the Agent 365 Team, you will design and build globally distributed services that support enterprise-scale AI and business workflows, fine-tune models, and help curate datasets and build an evals and experimentation platform.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Design and Build Scalable AI Infrastructure
• Fine tuning AI models
• Develop Experimentation and Evaluation Frameworks
• Curate Datasets and Drive Model Quality

• Analyze experimentation scorecards
• Collaborates closely with Product Managers to help them define datasets for Agent 365 scenarios and helps analyze experimentation scorecards
• Leads data acquisition efforts and ensures data is properly formatted and accurately described

Qualifications

• Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.
• 4+ years of experience partnering and collaborating with appropriate stakeholders (e.g., product manager, technical lead) to determine user requirements for a set of scenarios.
• 4+ years of experience utilizing a variety of feedback channels to incorporate insights into future designs or solution fixes.

• 4+ years of experience leading incorporation of appropriate continuous feedback loops measuring customer value, usage patterns, and other actionable metrics of value.
• 4+ years of experience leveraging subject matter expertise to analyze problems and issues facing projects to uncover, manage, and/or mitigate factors that can influence final outcomes across product lines.

Other Requirements

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check:

• This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

• Bachelor's, Master's, or Ph.D Degree in Computer Science or related technical field AND 6+ years technical engineering experience designing large scale, disributed systems.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.