Job Description

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in Concourse, you will help build frictionless payment experiences for our clients and serve as the voice of the customer. You will own a critical product area end-to-end—shaping strategy, defining what “great” looks like, and delivering capabilities that create measurable value for clients. This role is suited for an experienced product manager ready to lead, with the opportunity to launch new solutions from the ground up, scale and modernize existing capabilities, and drive rigorous measurement of product outcomes and client experience. You will join JPMorgan Payments, a global business that processes more than $10 trillion in payments every day, and partner closely with Engineering, UX, Controls, and Operations to deliver products that are scalable, resilient, stable, and high quality.

Job Responsibilities

• Serve as the product lead for a cross-functional squad/pod by setting priorities, aligning stakeholders, and driving delivery against quarterly objectives.
• Own the strategy and multi-quarter roadmap, translating client problems into clear outcomes, epics, stories and release plans.
• Partner with Engineering, UX, Controls, and Operations to deliver complex, multi-release initiatives on time and within scope.
• Lead discovery and market research to identify client needs, validate solutions, and incorporate insights into the roadmap.
• Proactively surface risks and issues, propose mitigation options, drive decisions, and unblock execution.
• Act as a functional subject matter expert for the product: lead demos, support commercialization, and contribute to go-to-market planning and execution.
  
  

Required Qualifications, Capabilities, And Skills

• 8+ years of product management experience or equivalent expertise in a relevant domain.
• Strong technical fluency, including APIs, modern engineering practices, and the Agile product development lifecycle.
• Demonstrated experience delivering digital products with a client-first mindset and a focus on product quality.
• Proven ability to lead the product lifecycle from discovery and ideation through strategic development, requirements definition, launch, and ongoing value management.
• Data-driven approach with comfort defining, interpreting, and using product metrics to guide decisions and trade-offs.
• Excellent written and verbal communication skills, including the ability to translate customer needs into clear requirements and explain technical capabilities as client-facing value.
  
  

Preferred Qualifications

• Demonstrated success building and scaling payments products, with a strong track record of execution and delivery.
• Strong awareness of fintech and payments industry trends, with the ability to evaluate relevance and translate insights into product strategy.
• Proven ability to engage directly with clients, quickly understand needs, and drive resolution of complex issues.
  
  

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About The Team

A part of the Commercial & Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money, and assets. The team of experts tackles complex challenges at every stage of the payment lifecycle. And their industry-leading solutions facilitate seamless transactions across borders, industries, and platforms.

Operating in over 160 countries and handling more than 120 currencies, J.P. Morgan Payments business is the largest processor of USD payments, with a daily transaction volume of $10 trillion.