DIRECTOR, FINANCE – STORE OPERATIONS

Overall Focus

Customer Obsessed, results oriented Finance leader, responsible for strategy, execution and optimization of Store Operations across both Nordstrom and Rack Stores, through the lens of customer acquisition and profitability.

As Director, Finance for Store Operations & COE, this role will require strong collaboration and cross-functional partnerships with Store Operations and Supply Chain Leadership, Finance, and across both Nordstrom and Rack Store Leadership to help drive financial commitments and operational outcomes ties to our JWN priorities. The role will lead and support financial planning, operational planning and strategic support with a primary focus on driving efficiencies and delivering financial outcomes in support of 3 Year Plan ambition for Store Operations and in alignment with JWN priorities focused on delivering more profit. In addition, this role will provide COE support for Stores through the lens of planning coordination, consolidation and reporting automation.

Ideal candidate will have a background in retail finance with a focus on operations or supply chain, and a demonstrated ability to develop and lead a high performing team in support of the dynamic business demands. In addition, the ideal candidate must be able to lead and drive outcomes through data, credible insights, and strong influencing capabilities.

• This is a Hybrid downtown Seattle, WA position that does require you to be in office 4 days per week. We are not offering relocation for this role at this time.
  
  

A day in the life…

• Embrace and champion change and process improvement across finance and business
• Build, develop and foster an efficient and effective team of finance professionals by providing coaching, context, and inspiration to the team through daily interactions, to prioritize work, lead issue resolution, and guide solutions and the team's career development.
• Lead Store Operations financial planning, measurement, and financial governance including leading the team supporting the financial planning process through month end close, forecasting, budgeting and long-term planning while analyzing results ensuring execution and accountability across the business
• Expertise in driving ad-hoc analyses that support strategic decisions and tradeoffs through strong partnerships with key stakeholders and Operations leadership across Stores, Enterprise Operations and Supply Chain to help drive strategic commitments and financial outcomes through tracking, reporting and identifying risks associated with key initiatives.
• Analyze results across Store Operations and provide recommended shifts in investments, identify trends and proactively communicate insights ensuring positive ROI
• Identify opportunities to improve overall Store level financial planning, including processes, timeline and tools through insightful recommendations with a clear understanding of needs of the key stakeholders and capabilities of existing and new tools.
• Partner with senior leadership, cross-functional partners and key stakeholders to anticipate and proactively address future business changes through effective scenario planning to influence alignment and change across a diverse set of leaders with a high degree of ambiguity.
  
  

You own this if you have…

• Bachelor's degree or equivalent work experience required; MBA preferred
• 12+ years of experience in finance or economics with scope and accountability progression
• Strong team leader with a passion for teaching early and mid-career professionals
• Skilled with corporate metrics and analytical methods
• Experienced in driver-based model building that is scalable and flexible
• Proficiency in MS Office suite
• Ability to think strategically and communicate effectively with all levels of management
• Highly collaborative and comfortable dealing with ambiguity, influencing across multiple complex organizations, creating effective internal business partnerships
• Demonstrated ability to effectively translate financial analysis and insights into meaningful and actionable business communications and recommendations
  
  

The WHAT

• Leadership Support: This will require participation as lead finance leader in key recurring business forums between Stores, Operations and Supply Chain, including planning deliverables and related workstreams. This role will need to be able to manage multiple demands and deliverables, through a focus on coordination of cross-functional efforts and partnerships.
• Narrative Prep & Story Telling: This role will be responsible for pulling together the on-going narrative around Store Operations performance and delivery of commitments through leveraging data and insights, with alignment from the business on impacts of business choices and trade-offs and a focus on delivering improved profit.
• On-Going Decision Support / Analytics: This role will be highly involved in providing key decision support and analytics through data and insights in support of driving intended outcomes. This will include evolving how Store Operations is measured, supporting and driving analysis of new programs or pilots, and identifying areas of opportunity through in-depth analysis (historical and competitive benchmarking) and on-going scenario analysis.
• Financial Planning: Demonstrated understanding of retail planning (P&L and capital), financial processes (weekly, quarterly, annual and LTP) and business management through performance metrics. This role will also coordinate planning efforts and automated reporting for Rack and Nordstrom Stores through strong partnerships with Corporate FP&A and Reporting COE teams ensuring clarity on plan deliverables, levers, risks and opportunities.
  
  

Key Leadership Competencies – THE HOW

• DRIVES VISION: Ability To Create Structure through focus on an operating model that provides timely and insightful business decision support in support of Store Operations and Deliver More Profit priority and key initiatives. This leader will need to be able to navigate the organization and leverage resources effectively, in a focused way, to ensure delivery of commitments and alignment on messaging.
• COURAGE: Ability To Influence Effectively through a combination of credible, timely data and analysis, as well as a level of sound judgement. This will require taking calculated risks, engaging across the teams and remaining focused delivering the intended outcomes.
• STRATEGIC MINDSET: Ability to Proactively Anticipate Trends through a demonstrated ability as a strong thought partner through critical thinking, patience, courage and an open mind. This will require continuous learning as the internal and external retail landscape shifts, strong networking across peer set and key leaders, and driving action proactively.
  
  

We've got you covered…

Benefits

Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources
  
  

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.

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Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.

Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$150,000.00 - $245,000.00 Annual

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_20-21.pdf